Frequently Asked Questions
Answers for decision-makers.
What is the difference between Clausigo and Vocigo?
Clausigo is a fully encrypted, closed-loop voice enclave — calls only work between phones connected to the service. No external calls in or out. Vocigo provides encrypted internal calls with outbound PSTN breakout, allowing you to call external numbers while keeping internal communications encrypted.
Can Clausigo span multiple office locations?
Yes. Clausigo Multi-Site connects all enrolled phones across all physical locations into a single encrypted enclave. Every call between any two enrolled phones is fully encrypted regardless of location.
Can I run both Clausigo and Vocigo in the same office?
Yes. A hybrid deployment gives you sealed internal communications (Clausigo) alongside external-facing lines (Vocigo) on separate phone sets. Contact us for custom configuration.
What phones do you support?
We provision Grandstream professional desk phones — 8-line HD voice with conference calling and plug-and-play setup. All phones are pre-configured and ship ready to connect.
Can I keep my existing phone numbers?
Yes, with Vocigo. We handle full number porting from your existing provider. Typical porting takes 5–10 business days with zero downtime during transition. Clausigo does not use external numbers as it is a closed-loop system.
How do I subscribe?
Subscribe directly via AWS Marketplace. One-click procurement, consolidated billing, and EDP drawdown eligible. No vendor paperwork required.
What internet speed do I need?
Each active call requires approximately 100kbps. For a practice with 5 simultaneous calls, a standard business broadband connection is more than sufficient.